At zh55, we take your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a player on our platform. We encourage you to read this policy in full before registering an account.
All personal data collected by zh55 is stored on secured servers using industry-standard encryption protocols. Access is strictly limited to authorised personnel with a genuine operational need.
zh55 does not sell, rent or trade your personal data to third parties for their own marketing purposes. Data is shared only where legally required or strictly necessary to deliver our services.
You have the right to access, correct, delete and port your personal data. You can also object to certain processing activities. Submit your request to our support team at any time.
zh55 uses cookies and similar technologies to improve your experience, analyse Platform performance and personalise content. Our cookie policy is set out clearly in this document.
Identity verification data is collected and processed strictly for anti-money-laundering (AML) compliance and responsible gambling purposes. KYC data is never used for unrelated commercial profiling.
In the unlikely event of a data breach affecting your personal information, zh55 will notify affected users promptly in accordance with applicable data protection obligations and regulatory requirements.
This Privacy Policy ("Policy") is published by zh55 ("zh55", "we", "us", "our") and applies to all users ("you", "your", "User", "Player") who access or register on the zh55 website located at https://zh55.cam (the "Platform"). This Policy forms part of the broader legal framework governing your use of the Platform and should be read alongside our Terms & Conditions and Responsible Gambling Policy.
zh55 is an online sports betting and casino information platform serving players across Pakistan, including users in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Given the nature of our services, we collect and process certain categories of personal data in order to operate the Platform lawfully, securely and responsibly. We are committed to handling that data with care, transparency and respect for your privacy.
By using the Platform, registering an Account or interacting with any feature of the zh55 website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must cease using the Platform immediately.
The following definitions apply throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, email address, date of birth, CNIC number, IP address and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, erasure and transfer. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data — in this case, zh55. |
| "Data Processor" | A third party that processes Personal Data on behalf of zh55 under a binding contractual arrangement. |
| "KYC Data" | Documents and information collected for Know Your Customer identity verification, including government-issued ID (e.g., CNIC, passport), proof of address and proof of payment ownership. |
| "Cookies" | Small text files placed on your device by the Platform to remember preferences, maintain sessions and collect analytical data. |
| "Account" | A registered user profile on the Platform through which a Player accesses Platform services. |
| "AML" | Anti-Money Laundering — a set of regulatory procedures and controls applied to detect and prevent financial crime. |
zh55 collects several categories of personal data depending on how you interact with the Platform. The table below summarises what we collect and the context in which it is gathered:
| Category | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, email address, date of birth, username, password (hashed), country of residence, preferred currency (PKR) | Account sign-up |
| KYC / Identity Data | CNIC number, passport number, proof of address documents, selfie or live photo verification | Before first withdrawal or upon request |
| Financial Data | Deposit and withdrawal history, transaction reference numbers, payment method identifiers (partial card/wallet numbers) | During payment transactions |
| Usage Data | Pages visited, bet history, games played, session duration, clicks, search queries within the Platform | Throughout your use of the Platform |
| Technical Data | IP address, browser type and version, device type and OS, screen resolution, referring URL, cookies and session tokens | Automatically upon each visit |
| Communications Data | Content of support tickets, live chat transcripts, email correspondence and any feedback submitted via the Platform | When you contact zh55 |
| Responsible Gambling Data | Self-exclusion requests, deposit limit settings, cooling-off periods, problem gambling assessments | When you use responsible gambling tools |
zh55 relies on one or more of the following legal bases when processing your personal data. We identify the applicable basis for each processing activity to ensure full transparency:
zh55 uses the personal data we collect for the following clearly defined purposes. We do not use your data for purposes incompatible with those listed below without first obtaining your consent or identifying a lawful basis:
zh55 does not sell or commercially exploit your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
zh55 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the Platform effectively, remember your preferences and gather analytical data. The following categories of cookies are used:
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — login sessions, security tokens, load balancing and shopping cart equivalents for bet slips. | No — always active |
| Functional | Remember your preferences such as language, odds format, preferred sports and display settings. | No — set automatically |
| Analytical / Performance | Collect aggregated data on how users navigate the Platform to help us improve performance, identify errors and optimise pages. | Yes — opt-in required |
| Marketing / Targeting | Used to deliver relevant promotional content and measure the effectiveness of marketing campaigns where you have opted in to communications. | Yes — opt-in required |
You may manage or withdraw your consent for non-essential cookies at any time through your browser settings or Account preferences. Disabling strictly necessary cookies may affect the functionality of the Platform.
zh55 retains your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law, regulatory obligation or legitimate business need. The following retention periods apply as a general guide:
At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
zh55 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:
As a user of the zh55 Platform, you have a number of rights in relation to your personal data. The availability and scope of these rights may depend on the legal framework applicable in your jurisdiction. zh55 will honour the following rights as a matter of policy:
Request a copy of the personal data zh55 holds about you, including how it is used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data held in your Account or our records.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Request that zh55 temporarily restrict processing of your data while a correction request or objection is being considered.
Receive your personal data in a structured, machine-readable format and transfer it to another service provider where technically feasible.
Object to processing based on legitimate interests, including profiling for direct marketing, at any time without giving a reason.
Withdraw consent for any processing activity based on consent (such as marketing emails or optional cookies) at any time without affecting prior lawful processing.
Lodge a complaint with zh55 directly or, where applicable, with the supervisory authority responsible for data protection in the jurisdiction where zh55 operates.
To exercise any of the rights listed above, please submit your request in writing to [email protected]. zh55 will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days. Complex or multiple requests may require up to 90 days; you will be informed if an extension is needed. Identity verification may be required before certain requests are fulfilled to protect your data from unauthorised access.
zh55 operates a Platform serving users across Pakistan, but our infrastructure and service providers may be located in other jurisdictions. As a result, your personal data may be transferred to, stored in, or processed in countries outside of Pakistan. These countries may have data protection laws that differ from those applicable in Pakistan.
Where such transfers occur, zh55 takes steps to ensure that your personal data receives an adequate level of protection. Safeguards we may rely upon include:
By using the zh55 Platform, you acknowledge that your data may be processed in jurisdictions outside Pakistan as described in this section.
The zh55 Platform is strictly intended for adults only. You must be at least 18 years of age, or the higher minimum age required by the applicable operator or licence jurisdiction, to register an Account or use any feature of the Platform. zh55 does not knowingly collect, store or process personal data from individuals under the age of 18.
As part of our KYC process, zh55 requires all users to verify their date of birth and provide valid government-issued identification prior to processing any withdrawal. For Pakistani players, acceptable identification includes a Computerised National Identity Card (CNIC) — which is issued only to individuals aged 18 and above — or a valid passport. This verification process is a core part of our commitment to preventing underage gambling.
If zh55 discovers or has reason to believe that an Account has been registered by or is being operated by a person under the age of 18, we will immediately suspend the Account, conduct an investigation, and — if the suspicion is confirmed — permanently close the Account and forfeit any associated balances in accordance with our Terms & Conditions. Any personal data collected from a confirmed minor will be deleted from our systems as promptly as operationally possible, subject to any legal retention obligations.
zh55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory guidance or Platform functionality. The date of the most recent update is displayed at the top of this page.
Where amendments are material — meaning they substantially affect how we collect, use or share your personal data, or they reduce your rights under this Policy — zh55 will provide at least 14 days' advance notice to registered users by email or by prominent notice on the Platform before the revised Policy takes effect.
For minor or non-material changes, such as grammatical corrections, clarifications that do not alter the substance of a clause, or the addition of new informational sections, updates may take effect immediately upon publication. Your continued use of the Platform following any amendment constitutes acceptance of the revised Policy. If you do not accept the revised terms, you must cease using the Platform and may request Account closure by contacting [email protected].
If you have any questions, concerns or requests relating to this Privacy Policy or the way zh55 processes your personal data, please contact our support team using the details below. All privacy-related enquiries are handled with strict confidentiality.
When submitting a privacy request, please include your registered email address, a clear description of your request and, where relevant, a copy of your identity document so we can verify your identity before processing the request. zh55 will never charge a fee for handling a standard privacy rights request.
Now that you know how zh55 handles your data, explore Pakistan's favourite online sports betting and casino platform — covering PSL, T20 internationals, ICC tournaments, live casino and more.
18+ only. Gambling involves financial risk. Local laws including the Prevention of Gambling Act, 1977 may apply. Play responsibly.